COVID-19

Here at Alcoholder we are operating a full capacity and are still shipping all orders the same day that are placed before 2PM. Although due to Covid-19 some things have changed some aspects of business, in which we detail below.

Warehouse operations

All of our staff are adhering to strict hygiene standards in our warehouse implementing social distancing in all areas of the work place. We care about the health and safety of all staff and customers and are ensuring that we all stay safe.

Delivery

Our delivery partners no longer require a signature for delivery, instead safely dropping your parcel/s off without contact.

Due to increased volume of parcels Auspost is receiving, reduction in air freight, as well as ensuring health and safety measures within facilities, delivery timeframes may be impacted.

Express Post guarantee temporarily suspended

Express Post is still available, and will continue to be prioritised as the fastest option available during checkout, however meet the next business day delivery standard can not be guaranteed.

We thank you for your patience and understanding during these hard times, we are wishing everyone stays safe and healthy.

We're all in this together.

Beers,

James Boardman
Chief Alco

💜 my new tumbler

StubZero Stubby Holder Beer Cooler

Hi there! Thank you so much for taking the time to leave a 5 star rating for our StubZero Stubby Holder Beer Cooler. Cheers to keeping your beverage nice and cold. Have a great day!

Super cool StubZero’s

Purchased 5 StubZero Stubby Holders each were personalised. Each stubby holder came in great condition and delivery was super quick. Highly recommend these holders and Alocholder for their products and service.

Thank you so much for your review Michael! We are thrilled to hear that you love your personalized StubZero Stubby Holders. Our team takes great pride in delivering high-quality products and providing excellent service. We appreciate your recommendation and look forward to serving you again in the future. Cheers!

I was expecting the writing to be bigger and more fancy still looks nice but wanted to really stand out really need to look at to really notice what it says in the pic in the green for this company and black from different company

Thanks for your feedback, Mel. We personalized your tumbler based on the preview you selected, and there are a few reasons why it might not stand out as much as you hoped:

1. The seafoam green tumbler you chose tends to show lighter steel writing, whereas black tumblers make the steel writing more prominent.

2. The black tumbler you mentioned has multiple fonts and sizes, while your selection uses a single font and size. Our personalization tool doesn’t allow for different fonts and sizes for each word. We could have increased the size, but we were not aware of your preference.

3. Since we didn’t know you were comparing different settings, we matched the font size based on the preview you selected. If you had left notes at checkout or contacted us via email or chat, we could have adjusted the size or provided guidance.

That said, we value your feedback and want you to be happy with your purchase. We are happy to refund the personalization charge. Please contact us at hello@alcoholder.com.au so we can process this for you.

The best product I have ever owned.

Hi Shuan!

Thank you so much for your amazing feedback! We are thrilled to hear that our StubZero Stubby Holder Beer Cooler has exceeded your expectations. We strive to provide the best products for our customers and we are happy to know that we have succeeded with you. Cheers to many more cold beers with our cooler!

Best,
Team Alocholder

COVID-19

Warehouse operations

Delivery

Express Post guarantee temporarily suspended

Let customers speak for us