Frequently Asked Questions

Where is Alcoholder located?

Our warehouse and office is located at:
4/398 The Boulevarde, Kirrawee, NSW 2232 (30km south of Sydney CBD)

When will you dispatch my order?

All orders placed before 2PM are dispatched the same day.

How long will my delivery take?

Delivery timeframes can vary depending on location (current as 28/11/21):

State Standard Express
ACT 2-4 business days 2-3 business days
NSW 2-4 business days 2-3 business days
VIC 6-8 business days 2-4 business days
QLD 3-5 business days 2-4 business days
SA 4-6 business days 2-3 business days
WA 5-8 business days 2-4 business days
NT 7-10 business days 3-5 business days
TAS 5-7 business days 2-4 business days

Are your products made in Australia?

Some of our products are indeed made in Australia. Our Tipsy Wicks candles for one are, however while we would love our drinkware to be, it just isn't possible. Our products are manufactured in a first class facility in China that manufactures for some of the worlds biggest and most recognised brands.

Can I place an order over the phone?

Yes. Feel free to give us a call on 1300 393 022

Can you ship to PO Boxes?