Where is Alcoholder located?
Our warehouse and office is located at:
34 Jimmy PLace, Laverton North, VIC, 3026
When will you dispatch my order?
All orders placed before 2PM are dispatched the same day.
How long will my delivery take?
Delivery timeframes can vary depending on location (current as 28/11/21):
| State | Standard | Express |
| ACT | 2-5 business days | 2-4 business days |
| NSW | 2-5 business days | 2-4 business days |
| VIC | 2-4 business days | 2-3 business days |
| QLD | 3-5 business days | 2-4 business days |
| SA | 4-6 business days | 2-3 business days |
| WA | 5-8 business days | 2-4 business days |
| NT | 7-10 business days | 3-5 business days |
| TAS | 5-7 business days | 2-4 business days |
Are your products made in Australia?
Some of our products are indeed made in Australia. Our Tipsy Wicks candles for one are, however while we would love our drinkware to be, it just isn't possible. Our products are manufactured in a first class facility in China that manufactures for some of the worlds biggest and most recognised brands.
Are the products dishwasher safe?
For cleaning, any powder-coated (matte) finish drinkware is top-rack dishwasher safe, but we highly recommend hand washing by soaking it in warm, soapy water and rinsing thoroughly.
Products made of Acrylic like the Wine Sippy cup is hand wash only.
All lids are also top-rack dishwasher safe for easy cleaning.
Can I place an order over the phone?
Yes. Feel free to give us a call on 1300 393 022
Can you ship to PO Boxes?
Yes